{"id":977,"date":"2026-02-18T18:19:37","date_gmt":"2026-02-18T18:19:37","guid":{"rendered":"https:\/\/lcaprod.ai\/?page_id=977"},"modified":"2026-02-18T18:42:45","modified_gmt":"2026-02-18T18:42:45","slug":"politicas-de-pago","status":"publish","type":"page","link":"https:\/\/lcaprod.ai\/en\/politicas-de-pago\/","title":{"rendered":"Pol\u00edticas de pago"},"content":{"rendered":"\t\t
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T\u00c9RMINOS Y POL\u00cdTICAS \/ TERMS AND POLICIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n TERMS OF SERVICE<\/span>\n\n \n
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1. Nature of the service
We provide custom digital advertising production services using artificial intelligence tools and
creative processes. All deliverables are digital. No physical goods are shipped.<\/p>

2. Production &amp; delivery
Production begins immediately after payment. Delivery timeframe depends on the selected plan
and is communicated at purchase.<\/p>

3. Revisions
Each plan includes a limited number of revisions. Additional revisions may incur additional
costs.<\/p>

4. Refund policy
Due to the custom nature of the service:
\uf0b7 No refunds once production has started
\uf0b7 Full refund only if delivery is not completed within the promised timeframe
\uf0b7 Creative dissatisfaction is not a valid reason for a refund
\uf0b7 Delivery depends on client approvals.
\uf0b7 Refunds do not apply to client-caused delays.<\/p>

5. Intellectual property
Client confirms they have rights to all submitted materials. Final videos may be used for
portfolio unless otherwise agreed in writing.<\/p>

6. Delivery timeline
Delivery timelines are client-dependent.
Production time only counts once the client provides approvals or feedback at each stage.
Delays in client responses automatically pause the delivery timeline.
If the client does not respond within 72 hours at any stage, the project is considered paused until
feedback is received. No refunds apply.
Refunds are only applicable if LCA AI fails to deliver after all required client feedback has
been received on time.<\/p>

7. Limitation of Liability
Total liability is limited to the amount paid.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Privacy Policy<\/span>\n\n \n
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Last updated: [Jan 26th, 2026]
This Privacy Policy explains how LCA AI (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, stores, and protects
personal information when you visit our website or use our services.
By using our website and completing a purchase, you agree to the terms of this Privacy Policy.<\/p>

1. Information We Collect
We may collect the following information:
\uf0b7 Personal information: name, email address, phone number, company name, billing
details.
\uf0b7 Payment information: payments are processed securely by third-party providers (such
as Stripe). We do not store full credit card details on our servers.
\uf0b7 Project content: information, files, text, brand assets, and materials you submit for
production.
\uf0b7 Technical data: IP address, browser type, device, pages visited, cookies, and usage
analytics.<\/p>

2. How We Use Your Information
We use your information to:
\uf0b7 Provide and deliver our services.
\uf0b7 Process payments and prevent fraud.
\uf0b7 Communicate about your order, revisions, and delivery.
\uf0b7 Improve our website, services, and user experience.
\uf0b7 Comply with legal and accounting obligations.<\/p>

3. Payments &amp; Third-Party Services
Payments are processed by Stripe or other secure payment providers. These providers handle
your payment data according to their own privacy and security policies.
We may also use trusted third-party tools for:<\/p>

\uf0b7 Hosting and cloud storage
\uf0b7 Analytics and performance tracking
\uf0b7 Email communication
\uf0b7 AI-powered content generation and processing
Only the minimum necessary data is shared to provide the service.<\/p>

4. Use of Artificial Intelligence Tools
To deliver our services, we use artificial intelligence tools to generate scripts, concepts,
treatments, and videos.
By submitting content, you grant us permission to process that information using AI systems
strictly for the purpose of delivering the contracted service.
We do not sell your data or use it for advertising purposes.<\/p>

5. Data Retention
We retain your information only as long as necessary to:
\uf0b7 Deliver the service
\uf0b7 Meet legal, tax, and accounting requirements
\uf0b7 Resolve disputes or enforce agreements
You may request deletion of your data, except where retention is required by law.<\/p>

6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your
information. However, no system is 100% secure, and we cannot guarantee absolute security.<\/p>

7. Cookies &amp; Analytics
We use cookies and analytics tools to understand how users interact with our website and to
improve performance. You may disable cookies in your browser settings.<\/p>

8. Your Rights
Depending on your location, you may have the right to:
\uf0b7 Access your personal data
\uf0b7 Correct inaccurate information
\uf0b7 Request deletion of your data
\uf0b7 Object to certain data processing
To exercise these rights, contact us at: [lca.ai@lcaproductions.com]<\/p>

9. International Users
Your data may be processed and stored in countries other than your own, including the United
States, where our service providers operate. By using our services, you consent to this transfer.<\/p>

10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an
updated date.<\/p>

11. Contact
For any privacy-related questions, contact us at:
[lca.ai@lcaproductions.com]<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Refund Policy<\/span>\n\n \n
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Due to the custom nature of the service, refunds are not available once production has
started.
Refunds do not apply in the following cases:
\uf0b7 Delays caused by missing or late client feedback.
\uf0b7 Delays attributable to the client at any stage of the production process.
\uf0b7 Creative dissatisfaction, change of mind, or subjective preferences.
The delivery timeline only begins once the client has provided all required information,
approvals, and feedback at each stage.
A full refund will only be issued if LCA AI fails to complete final delivery within the promised
timeframe, counted from the moment all required client inputs and approvals have been received
on time.
By completing payment, the client expressly agrees to these conditions.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n T\u00c9RMINOS DE SERVICIO<\/span>\n\n \n
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1. Naturaleza del servicio<\/strong>
Ofrecemos servicios personalizados de producci\u00f3n de publicidad digital utilizando
herramientas de inteligencia artificial y procesos creativos. Todos los entregables son
digitales. No se env\u00edan bienes f\u00edsicos.
2. Producci\u00f3n y entrega<\/strong>
La producci\u00f3n comienza inmediatamente despu\u00e9s de realizado el pago. El plazo de entrega
depende del plan seleccionado y se comunica al momento de la compra.
3. Revisiones<\/strong>
Cada plan incluye un n\u00famero limitado de revisiones. Revisiones adicionales pueden generar
costos extra.
4. Pol\u00edtica de reembolsos<\/strong>
Debido a la naturaleza personalizada del servicio:
\u2022 No se realizan reembolsos una vez iniciada la producci\u00f3n.
\u2022 Reembolso completo \u00fanicamente si la entrega no se completa dentro del plazo prometido.
\u2022 La insatisfacci\u00f3n creativa no es una raz\u00f3n v\u00e1lida para solicitar reembolso.
\u2022 La entrega depende de las aprobaciones del cliente.
\u2022 No aplican reembolsos por retrasos causados por el cliente.
5. Propiedad intelectual<\/strong>
El cliente confirma que posee los derechos de todo el material enviado. Los videos finales
podr\u00e1n ser utilizados en el portafolio de LCA AI, salvo acuerdo escrito en contrario.
6. Plazos de entrega<\/strong>
Los plazos de entrega dependen del cliente.
El tiempo de producci\u00f3n solo corre una vez que el cliente entrega aprobaciones o feedback
en cada etapa.
Los retrasos en las respuestas del cliente pausar\u00e1n autom\u00e1ticamente el cronograma de
entrega.
Si el cliente no responde dentro de un plazo de 72 horas en cualquier etapa, el proyecto se
considerar\u00e1 en pausa hasta recibir retroalimentaci\u00f3n. No aplican reembolsos.
Los reembolsos solo aplican si LCA AI no entrega despu\u00e9s de haber recibido todo el
feedback requerido a tiempo.<\/p>

7. Limitaci\u00f3n de responsabilidad<\/strong>
La responsabilidad total se limita al monto pagado por el cliente.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Pol\u00edtica de Privacidad<\/span>\n\n \n
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\u00daltima actualizaci\u00f3n: [26 Enero, 2026]
Esta Pol\u00edtica de Privacidad describe c\u00f3mo LCA AI (\u201cnosotros\u201d, \u201cnuestro\u201d) recopila, utiliza,
almacena y protege la informaci\u00f3n personal de los usuarios que visitan nuestro sitio web o
contratan nuestros servicios.
Al utilizar este sitio web y completar una compra, el usuario acepta expresamente esta Pol\u00edtica de
Privacidad.<\/p>

1. Informaci\u00f3n que recopilamos
Podemos recopilar la siguiente informaci\u00f3n:
\uf0b7 Datos personales: nombre, correo electr\u00f3nico, n\u00famero de tel\u00e9fono, nombre de empresa,
informaci\u00f3n de facturaci\u00f3n.
\uf0b7 Datos de pago: los pagos son procesados de forma segura por terceros (como Stripe). No
almacenamos datos completos de tarjetas de cr\u00e9dito en nuestros servidores.
\uf0b7 Contenido del proyecto: informaci\u00f3n, archivos, textos, activos de marca y materiales
enviados por el cliente para la producci\u00f3n.
\uf0b7 Datos t\u00e9cnicos: direcci\u00f3n IP, tipo de navegador, dispositivo, p\u00e1ginas visitadas, cookies y
datos de uso.<\/p>

2. Uso de la informaci\u00f3n
La informaci\u00f3n recopilada se utiliza para:
\uf0b7 Prestar y entregar nuestros servicios.
\uf0b7 Procesar pagos y prevenir fraudes.
\uf0b7 Comunicarnos con el cliente sobre su pedido, revisiones y entregas.
\uf0b7 Mejorar nuestros servicios, procesos y experiencia de usuario.
\uf0b7 Cumplir con obligaciones legales, fiscales y contables.<\/p>

3. Pagos y servicios de terceros
Los pagos se procesan mediante Stripe u otros proveedores de pago seguros, quienes gestionan
los datos de pago de acuerdo con sus propias pol\u00edticas de privacidad.<\/p>

Tambi\u00e9n utilizamos proveedores de confianza para:
\uf0b7 Alojamiento web y almacenamiento en la nube
\uf0b7 Anal\u00edtica y medici\u00f3n de rendimiento
\uf0b7 Comunicaciones por correo electr\u00f3nico
\uf0b7 Procesamiento de contenido mediante inteligencia artificial
Solo se comparte la informaci\u00f3n m\u00ednima necesaria para prestar el servicio.<\/p>

4. Uso de herramientas de inteligencia artificial
Para la entrega de nuestros servicios utilizamos herramientas de inteligencia artificial que
procesan informaci\u00f3n enviada por el cliente con el \u00fanico objetivo de producir los entregables
contratados (guiones, conceptos, tratamientos, videos, etc.).
No vendemos ni utilizamos la informaci\u00f3n del cliente con fines publicitarios.<\/p>

5. Conservaci\u00f3n de datos
Conservamos la informaci\u00f3n personal \u00fanicamente durante el tiempo necesario para:
\uf0b7 Prestar el servicio contratado
\uf0b7 Cumplir con requisitos legales, fiscales o contables
\uf0b7 Resolver disputas o hacer cumplir acuerdos
El cliente puede solicitar la eliminaci\u00f3n de sus datos, salvo cuando la ley exija su conservaci\u00f3n.<\/p>

6. Seguridad de la informaci\u00f3n
Aplicamos medidas administrativas, t\u00e9cnicas y organizativas razonables para proteger la
informaci\u00f3n. No obstante, ning\u00fan sistema es completamente seguro y no podemos garantizar
seguridad absoluta.<\/p>

7. Cookies y anal\u00edtica<\/p>

Utilizamos cookies y herramientas de anal\u00edtica para mejorar el funcionamiento del sitio y
entender el comportamiento de los usuarios. El usuario puede desactivar las cookies desde la
configuraci\u00f3n de su navegador.<\/p>

8. Derechos del usuario
Seg\u00fan su ubicaci\u00f3n, el usuario puede tener derecho a:
\uf0b7 Acceder a sus datos personales
\uf0b7 Solicitar correcci\u00f3n de informaci\u00f3n
\uf0b7 Solicitar eliminaci\u00f3n de datos
\uf0b7 Oponerse a ciertos tratamientos de datos
Para ejercer estos derechos, puede escribir a: [lca.ai@lcaproductions.com]<\/p>

9. Usuarios internacionales
La informaci\u00f3n puede ser procesada y almacenada en pa\u00edses distintos al de residencia del
usuario, incluidos Estados Unidos, donde operan algunos de nuestros proveedores. Al usar el
servicio, el usuario consiente expresamente esta transferencia internacional de datos.<\/p>

10. Cambios en esta pol\u00edtica
Nos reservamos el derecho de modificar esta Pol\u00edtica de Privacidad en cualquier momento. Los
cambios se publicar\u00e1n en esta p\u00e1gina con la fecha de actualizaci\u00f3n correspondiente.<\/p>

11. Contacto
Para consultas relacionadas con privacidad, puede contactarnos en:
[lca.ai@lcaproductions.com]<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Pol\u00edticas de reembolso<\/span>\n\n \n
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Debido a la naturaleza personalizada del servicio, no se realizan reembolsos una vez que la
producci\u00f3n ha comenzado.
Los reembolsos no aplican en los siguientes casos:
\uf0b7 Retrasos causados por falta de respuesta o retroalimentaci\u00f3n tard\u00eda del cliente.
\uf0b7 Retrasos atribuibles al cliente en cualquier etapa del proceso de producci\u00f3n.
\uf0b7 Insatisfacci\u00f3n creativa, cambios de opini\u00f3n o preferencias subjetivas.
El plazo de entrega solo corre una vez que el cliente proporciona toda la informaci\u00f3n,
aprobaciones y feedback requeridos en cada etapa.
\u00danicamente se emitir\u00e1 un reembolso completo si LCA AI no completa la entrega final dentro
del plazo prometido, contando desde el momento en que el cliente haya entregado toda la
informaci\u00f3n y aprobaciones necesarias a tiempo.
Al realizar el pago, el cliente acepta expresamente estas condiciones.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n

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    T\u00c9RMINOS Y POL\u00cdTICAS \/ TERMS AND POLICIES TERMS OF SERVICE 1. Nature of the serviceWe provide custom digital advertising production services using artificial intelligence tools andcreative processes. All deliverables are digital. No physical goods are shipped. 2. Production &amp; deliveryProduction begins immediately after payment. Delivery timeframe depends on the selected planand is communicated at purchase. 3. RevisionsEach plan includes a limited number of revisions. Additional revisions may incur additionalcosts. 4. Refund policyDue to the custom nature of the service:\uf0b7 No refunds once production has started\uf0b7 Full refund only if delivery is not completed within the promised timeframe\uf0b7 Creative dissatisfaction is not a valid reason for a refund\uf0b7 Delivery depends on client approvals.\uf0b7 Refunds do not apply to client-caused delays. 5. Intellectual propertyClient confirms they have rights to all submitted materials. Final videos may be used forportfolio unless otherwise agreed in writing. 6. Delivery timelineDelivery timelines are client-dependent.Production time only counts once the client provides approvals or feedback at each stage.Delays in client responses automatically pause the delivery timeline.If the client does not respond within 72 hours at any stage, the project is considered paused untilfeedback is received. No refunds apply.Refunds are only applicable if LCA AI fails to deliver after all required client feedback hasbeen received on time. 7. Limitation of LiabilityTotal liability is limited to the amount paid. Privacy Policy Last updated: [Jan 26th, 2026]This Privacy Policy explains how LCA AI (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, stores, and protectspersonal information when you visit our website or use our services.By using our website and completing a purchase, you agree to the terms of this Privacy Policy. 1. Information We CollectWe may collect the following information:\uf0b7 Personal information: name, email address, phone number, company name, billingdetails.\uf0b7 Payment information: payments are processed securely by third-party providers (suchas Stripe). We do not store full credit card details on our servers.\uf0b7 Project content: information, files, text, brand assets, and materials you submit forproduction.\uf0b7 Technical data: IP address, browser type, device, pages visited, cookies, and usageanalytics. 2. How We Use Your InformationWe use your information to:\uf0b7 Provide and deliver our services.\uf0b7 Process payments and prevent fraud.\uf0b7 Communicate about your order, revisions, and delivery.\uf0b7 Improve our website, services, and user experience.\uf0b7 Comply with legal and accounting obligations. 3. Payments &amp; Third-Party ServicesPayments are processed by Stripe or other secure payment providers. These providers handleyour payment data according to their own privacy and security policies.We may also use trusted third-party tools for: \uf0b7 Hosting and cloud storage\uf0b7 Analytics and performance tracking\uf0b7 Email communication\uf0b7 AI-powered content generation and processingOnly the minimum necessary data is shared to provide the service. 4. Use of Artificial Intelligence ToolsTo deliver our services, we use artificial intelligence tools to generate scripts, concepts,treatments, and videos.By submitting content, you grant us permission to process that information using AI systemsstrictly for the purpose of delivering the contracted service.We do not sell your data or use it for advertising purposes. 5. Data RetentionWe retain your information only as long as necessary to:\uf0b7 Deliver the service\uf0b7 Meet legal, tax, and accounting requirements\uf0b7 Resolve disputes or enforce agreementsYou may request deletion of your data, except where retention is required by law. 6. Data SecurityWe implement reasonable administrative, technical, and organizational measures to protect yourinformation. However, no system is 100% secure, and we cannot guarantee absolute security. 7. Cookies &amp; AnalyticsWe use cookies and analytics tools to understand how users interact with our website and toimprove performance. You may disable cookies in your browser settings. 8. Your RightsDepending on your location, you may have the right to:\uf0b7 Access your personal data\uf0b7 Correct inaccurate information\uf0b7 Request deletion of your data\uf0b7 Object to certain data processingTo exercise these rights, contact us at: [lca.ai@lcaproductions.com] 9. International UsersYour data may be processed and stored in countries other than your own, including the UnitedStates, where our service providers operate. By using our services, you consent to this transfer. 10. Changes to This PolicyWe may update this Privacy Policy at any time. Changes will be posted on this page with anupdated date. 11. ContactFor any privacy-related questions, contact us at:[lca.ai@lcaproductions.com] Refund Policy Due to the custom nature of the service, refunds are not available once production hasstarted.Refunds do not apply in the following cases:\uf0b7 Delays caused by missing or late client feedback.\uf0b7 Delays attributable to the client at any stage of the production process.\uf0b7 Creative dissatisfaction, change of mind, or subjective preferences.The delivery timeline only begins once the client has provided all required information,approvals, and feedback at each stage.A full refund will only be issued if LCA AI fails to complete final delivery within the promisedtimeframe, counted from the moment all required client inputs and approvals have been receivedon time.By completing payment, the client expressly agrees to these conditions. T\u00c9RMINOS DE SERVICIO 1. Naturaleza del servicioOfrecemos servicios personalizados de producci\u00f3n de publicidad digital utilizandoherramientas de inteligencia artificial y procesos creativos. Todos los entregables sondigitales. No se env\u00edan bienes f\u00edsicos.2. Producci\u00f3n y entregaLa producci\u00f3n comienza inmediatamente despu\u00e9s de realizado el pago. El plazo de entregadepende del plan seleccionado y se comunica al momento de la compra.3. RevisionesCada plan incluye un n\u00famero limitado de revisiones. Revisiones adicionales pueden generarcostos extra.4. Pol\u00edtica de reembolsosDebido a la naturaleza personalizada del servicio:\u2022 No se realizan reembolsos una vez iniciada la producci\u00f3n.\u2022 Reembolso completo \u00fanicamente si la entrega no se completa dentro del plazo prometido.\u2022 La insatisfacci\u00f3n creativa no es una raz\u00f3n v\u00e1lida para solicitar reembolso.\u2022 La entrega depende de las aprobaciones del cliente.\u2022 No aplican reembolsos por retrasos causados por el cliente.5. Propiedad intelectualEl cliente confirma que posee los derechos de todo el material enviado. Los videos finalespodr\u00e1n ser utilizados en el portafolio de LCA AI, salvo acuerdo escrito en contrario.6. Plazos de entregaLos plazos de entrega dependen del cliente.El tiempo de producci\u00f3n solo corre una vez que el cliente entrega aprobaciones o feedbacken cada etapa.Los retrasos en las respuestas del cliente pausar\u00e1n autom\u00e1ticamente el cronograma deentrega.Si el cliente no responde dentro de un plazo de 72 horas en cualquier etapa, el proyecto seconsiderar\u00e1 en pausa hasta recibir retroalimentaci\u00f3n. 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